FAQ

THE MOST COMMON QUESTIONS

Frequently asked questions

FAQs

We prioritize high-quality, natural ingredients that are safe for you and your home. Our scents are crafted with a blend of premium essential oils and naturally-derived ingredients, and we never use harmful chemicals or artificial additives.

Yes, our products are designed with safety in mind. However, we recommend keeping candles, wax melts, and reed diffusers out of reach of children and pets to prevent accidental spills or burns.

At the moment, we do not offer sample sizes, but we’re working on adding them soon! Sign up for our newsletter to stay updated on new product releases and availability.

Orders are typically processed within 1-3 business days. Standard shipping within the United States usually takes 3-7 business days, depending on your location. Once your order ships, you’ll receive a tracking number to monitor its progress.

We want you to be fully satisfied with your purchase. If there’s an issue with your order, please contact us within 14 days of receiving it for a return or exchange. Please note that products must be unused and in their original packaging. Shipping costs are non-refundable.

Currently, we ship within the United States only. We hope to expand internationally soon, so stay tuned for updates!

For the best experience with our candles, we recommend trimming the wick to 1/4 inch before each burn and allowing the candle to burn long enough for the melted wax to reach the edges of the container. This helps prevent tunneling and extends the life of your candle.

Yes! We love helping customers celebrate special occasions. For bulk orders or custom gifting options, please reach out to us at SavvyScents21@gmail.com.

Yes, sustainability is one of our core values. We use recyclable packaging, reusable containers, and responsibly sourced materials whenever possible.

Absolutely! If you’re interested in carrying Savvy Scents products in your store, please contact us at wholesale@savvyscents.com, and we’ll provide you with our wholesale pricing and terms.

Our Customer Care team is here to help. For any inquiries or support, feel free to email us at SavvyScents21@gmail.com, and we’ll get back to you within 1-2 business days.

While we don’t currently offer custom fragrance blends, we are always open to customer feedback. If there’s a particular scent you’d love to see, let us know!